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Claims guidance

Find free, accredited help with your VA claim

A VA-accredited Veterans Service Organization representative can help prepare and pursue a benefits claim without charging a fee. Accreditation is worth verifying before sharing records.

Start with the official directory

VA provides a search tool for accredited representatives, including VSO representatives, attorneys, and claims agents. Check the person or organization through VA’s official resources rather than relying on a logo, social media account, or a promise of results.

Find accredited help at VA.gov ↗

Understand who you are working with

A VSO representative can provide claims assistance free of charge. Accredited attorneys and claims agents are different categories and may charge fees in circumstances permitted by law. Ask what services will be provided, whether there is a fee, and how representation is formally established.

This website is not an accredited representative and does not prepare or submit claims on your behalf.

Prepare for the conversation

  • Bring the full decision letter, including its evidence list and review instructions.
  • List the conditions you want to discuss and the relevant dates.
  • Explain what evidence you already have and what is missing.
  • Ask about deadlines, possible review options, and next steps.

Protect your information

Use the organization’s verified contact details. Avoid sending a Social Security number, full medical file, or account password through an unverified form or social media message. An offer to guarantee a disability percentage is a reason to ask more questions.

If a deadline is approaching, contact accredited help promptly. Reading a guide or using a calculator does not preserve a filing or appeal deadline.

Official sources

Sources checked September 20, 2026. General education; no individual claim assessment. How we prepare and check content.